Refund policy

Detail Dudez Pro Products wants customers to receive the correct products in good condition. Because our products include liquids and detailing chemicals, return eligibility may be limited for safety, quality, and product-integrity reasons.

Return Eligibility

To request a return, contact us first at cleandetailprotection@gmail.com. Items must generally be unused, unopened, in original condition, and in the original packaging to be eligible for return review.

Non-Returnable Items

Opened, used, altered, diluted, mixed, leaking, tampered-with, damaged-after-delivery, or partially used products may not be eligible for return. Products returned without approval may not be accepted.

Damaged, Leaking, or Incorrect Orders

If your order arrives damaged, leaking, defective, missing items, or incorrect, contact us within 3 days of delivery. Include your order number, photos of the product, photos of the packaging, and a short explanation of the issue.

Refund Review

Approved refunds are typically issued to the original payment method. Processing time may vary depending on your bank, card provider, or payment processor.

Shipping Costs

Original shipping costs may not be refundable unless the issue was caused by an error with the order or an approved damaged-shipment claim.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. Orders can only be canceled if they have not already been processed, packed, fulfilled, or shipped.

Contact

For refund or return questions, contact cleandetailprotection@gmail.com or (727) 755-1793.